DOGDOGDOG is committed to protecting your data and respecting your privacy. This privacy policy explains how we handle your information, keep it secure, and protect your rights.

During email, web or face-to-face interactions, we receive some personal information — this is known as “processing data”. It may include (and isn’t limited to): your name, email address, phone number, job title, company name, postal address, project details, opinions you share with us, and any feedback you provide. We also hold information relating to financial transactions you make with us.

We only handle data that enables us to carry out legitimate business activities — such as responding to enquiries, producing work, sending invoices, or updating you about projects. We ask that you don’t send us any information we don’t need and haven’t requested.

We keep your data for as long as it’s needed, and aim to keep it accurate and up-to-date.

We only retain your data for as long as it’s required for the purposes described here, or for as long as we have your permission. If we spot inaccuracies, we correct them. You can also ask us to update or remove your information at any time.

To protect your data, we follow basic security practices, including:

All electronic devices are password-protected.

We lock or log out of devices when not in use.

We use secure cloud storage (e.g., Google Drive) so data is only accessible to relevant members of the team.

We do not share your data.

We won’t pass your information to anyone outside of DOGDOGDOG unless:

you’ve explicitly asked us to

it’s necessary for a specific business purpose (for example, providing contact details to collaborators or suppliers at your request)

we’re legally required to do so

Our financial information is accessed only by those who need it: our bank, our accounting platform, and our accountants. All are GDPR-compliant, as required.

Like most websites, we may use cookies — small files that analyse web traffic or support site functionality. They help websites respond more effectively to individual visitors.

Cookies do not give us access to your computer or personal information beyond what you choose to share.

Most browsers accept cookies automatically, but you can change your settings to decline them if you prefer.

We may occasionally link to other websites. Once you leave our site, we have no control over the destination website and cannot be responsible for its privacy practices or content. You should review that site’s privacy policy before providing any information.

In rare cases, we may be legally obligated to share data. If required by legislation, a court order or a governmental authority, we will comply with any binding request.

A loss of personal data is considered a “breach” if it poses a risk to an individual’s rights or freedoms — for example, if it affects confidentiality, reputation or finances.

If such an event occurs, we will:

Report it internally

Notify affected individuals where there is a high risk

Report it to the Information Commissioner’s Office (ICO) within 72 hours where required

You have the right to access, update, delete or request a copy of the personal data we hold about you.

To make a request, simply email woof@dogdogdog.tv